Last updated: August 27, 2026
This Privacy Policy explains how Gripple (“Gripple,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.
Our store serves customers in the United States, United Kingdom, Australia, New Zealand, Ireland, and Canada.
Information We Collect
When you visit our website, place an order, contact us, subscribe to marketing, or otherwise interact with Gripple, we may collect information including:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and transaction information
- Products you view, add to your cart, or purchase
- Device and browser information
- IP address
- Information about how you interact with our website
- Marketing and communication preferences
- Information you provide when contacting customer support
Payment information is processed by our payment providers. We don't need to directly store your complete payment card details to process your order.
How We Use Your Information
We may use your personal information to process and fulfill orders, arrange shipping, process payments and refunds, provide customer support, communicate with you about purchases, maintain our website, prevent fraud, understand how customers use our store, measure marketing performance, and comply with legal requirements.
We may also use your information to send marketing communications where you've agreed to receive them or where otherwise permitted by applicable law.
How We Share Your Information
We may share personal information with companies that help us operate our business and provide our services.
These may include:
- Shopify and ecommerce service providers
- Payment processors
- Fulfillment and shipping providers
- Analytics providers
- Advertising platforms
- Email and marketing providers
- Customer service providers
- Website and technology providers
- Professional advisers
- Government authorities or regulators where required by law
We only share information where reasonably necessary for these purposes or where we're legally permitted or required to do so.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our store, remember customer preferences, understand how visitors use our website, measure website performance, and support advertising and marketing.
Some cookies are necessary for our website to function. Other cookies may only be used with your consent, depending on where you live.
You can manage available cookie choices through our website's cookie or privacy controls and your browser settings.
Please see our separate Cookie Policy for further information.
Marketing
If you sign up for marketing communications, we may send you emails about Gripple products, promotions, new releases, and other updates.
You can unsubscribe from marketing emails at any time using the unsubscribe option included in our emails.
Where we rely on your consent, you can withdraw that consent at any time.
Advertising
We may use advertising and analytics services to understand how customers interact with our website and advertisements.
Depending on your location and the services we use, information about your activity may be used to measure advertising performance or provide advertising based on your interests.
Where required, we'll obtain consent before using non-essential advertising or tracking technologies.
Residents of certain jurisdictions may also have rights to opt out of certain forms of targeted advertising, profiling, sale, or sharing of personal information.
International Data Transfers
Gripple sells products internationally and uses service providers that may operate in different countries.
As a result, your personal information may be transferred to or processed in a country other than the country where you live.
Where required by applicable law, we or our service providers will use appropriate safeguards for international transfers of personal information.
How Long We Keep Your Information
We keep personal information for as long as reasonably necessary to provide our services and operate our business.
This can include retaining records for accounting, tax, fraud prevention, dispute resolution, legal, and regulatory purposes.
Different types of information may be kept for different periods depending on why we collected the information and applicable legal requirements.
How We Protect Your Information
We take reasonable administrative, organisational, and technical measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
No method of electronic transmission or storage can guarantee complete security.
Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information.
Customers in the United States, United Kingdom, Australia, New Zealand, Ireland, and Canada may have different rights under applicable national, state, provincial, or regional privacy laws.
Depending on the law that applies to you, these rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing relies on consent
- Object to or restrict certain uses of your information
- Request a copy of certain information
- Opt out of certain marketing communications
- Opt out of certain forms of targeted advertising, sale, or sharing where applicable
Some rights are subject to exceptions and may not apply in every situation.
To make a privacy request, contact us at support@gripplesocks.com.
We may need to verify your identity before completing certain requests.
United Kingdom and Ireland
Customers in the United Kingdom and Ireland may have additional rights under applicable data protection laws, including the UK GDPR, EU GDPR, and related national legislation.
Where these laws apply, we process personal information under an appropriate legal basis. This may include your consent, fulfilling our contract with you, complying with a legal obligation, or pursuing legitimate business interests.
You may also have the right to make a complaint to the relevant data protection authority in your country.
United States
Privacy rights in the United States can vary by state.
Depending on where you live and whether the relevant law applies to Gripple, you may have rights to access, correct, or delete certain personal information and to opt out of certain uses of your information.
Where legally required, we will provide appropriate methods for exercising these rights.
Canada
Canadian customers may have rights under applicable federal and provincial privacy laws regarding access to and correction of their personal information, as well as the withdrawal of consent in certain circumstances.
Australia
Australian customers may have rights concerning access to and correction of their personal information under applicable Australian privacy laws.
You may contact us if you have a complaint or question regarding how your personal information is handled.
New Zealand
New Zealand customers may have rights under applicable privacy laws, including rights relating to access to and correction of personal information.
You may contact us to exercise applicable privacy rights or raise a concern about how your information is handled.
Children's Privacy
Our website isn't intended to knowingly collect personal information directly from children who aren't legally able to provide the required consent in their jurisdiction.
If you believe a child has provided personal information to us improperly, please contact us.
Third-Party Services
Our website may use third-party services for payments, fulfillment, analytics, advertising, reviews, marketing, and other ecommerce functions.
These companies may process personal information according to their own privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy if our business practices, services, technology, or legal obligations change.
The latest version will be published on our website with an updated date.
Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, contact us at:
Gripple
Email: support@gripplesocks.com