Last updated: 24 August 2026
Welcome to GrippleSocks. These Terms & Conditions govern your use of the GrippleSocks website and your purchase of our products.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.
1. About GrippleSocks
GrippleSocks is an online retailer specialising in grip socks for Pilates, yoga, barre and other activities.
Throughout these Terms & Conditions, "we", "us" and "our" refer to GrippleSocks. "You" and "your" refer to the person using our website or placing an order.
2. Using Our Website
You may use our website for lawful purposes only.
You must not:
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Use our website for fraudulent or unlawful purposes.
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Attempt to gain unauthorised access to our website or systems.
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Copy, reproduce or distribute our website content without permission.
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Interfere with the operation or security of our website.
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Use automated systems to access or collect information from our website without our permission.
We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms & Conditions have been breached.
3. Products
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and specifications are accurate.
However, colours may appear slightly different depending on your device or screen settings.
Product availability can change without notice. If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, which may include a refund.
4. Prices
All prices displayed on our website are subject to change without notice.
The price you pay is the price displayed at the time your order is placed.
Depending on your location, taxes, duties or other charges may apply to your order. Any applicable charges that are not collected at checkout may be your responsibility.
5. Placing an Order
When you place an order, you are making an offer to purchase the products in your order.
After placing your order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where there is a reasonable basis to do so, including suspected fraud, pricing errors, stock issues or incorrect product information.
If we cancel an order after payment has been taken, you will receive a full refund for the cancelled order.
6. Payment
Payment must be completed using one of the payment methods available at checkout.
By submitting payment details, you confirm that you are authorised to use the payment method provided.
We use third-party payment providers to process payments. We do not store complete payment card details on our own systems.
7. Shipping
We ship to selected countries and destinations displayed at checkout.
Estimated delivery times and shipping information are provided in our Shipping Policy.
Delivery times are estimates and are not guaranteed. Delays may occur because of customs, weather, carrier disruptions or circumstances outside our control.
You are responsible for providing an accurate delivery address.
For full information about delivery, please refer to our Shipping Policy.
8. Returns & Refunds
Our returns and refund terms are set out in our Refund Policy.
Nothing in these Terms & Conditions limits or excludes any consumer rights that cannot legally be excluded under the laws applicable to you.
9. Faulty or Incorrect Products
If you receive a faulty, damaged or incorrect product, please contact us at support@gripplesocks.com as soon as reasonably possible.
Please provide your order number and, where appropriate, photographs showing the issue.
We will assess the problem and provide an appropriate remedy in accordance with applicable consumer law.
10. Intellectual Property
All content on the GrippleSocks website, including text, images, graphics, logos, product designs, branding and other materials, is owned by or licensed to GrippleSocks unless otherwise stated.
You may view and use the website for personal, non-commercial purposes.
You must not reproduce, modify, distribute, sell or commercially exploit our content without our prior written permission.
11. User Content
If you submit reviews, photographs, comments or other content to GrippleSocks, you grant us permission to use, reproduce and display that content for marketing and promotional purposes, subject to applicable law.
You must ensure that any content you submit:
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Is truthful and accurate.
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Does not infringe another person's rights.
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Does not contain unlawful, threatening or abusive material.
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Does not contain malicious software or harmful code.
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Does not impersonate another person or business.
We reserve the right to remove content that we believe breaches these requirements.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the content, security, availability or practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
13. Website Availability
We aim to keep the GrippleSocks website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend, modify or discontinue parts of the website without notice where reasonably necessary.
14. Limitation of Liability
To the maximum extent permitted by law, GrippleSocks will not be liable for indirect, incidental or consequential losses arising from your use of our website or purchase of our products.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation or rights that cannot legally be excluded.
15. Indemnity
To the extent permitted by law, you agree to indemnify GrippleSocks against reasonable losses, liabilities, costs and expenses arising from your breach of these Terms & Conditions or misuse of our website.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
17. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, unless applicable consumer protection laws in your country provide otherwise.
If you are a consumer, you may also have mandatory rights under the laws of the country where you live. Nothing in these Terms & Conditions is intended to remove or restrict those rights.
18. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: support@gripplesocks.com
GrippleSocks
Website: gripplesocks.com